Privacy & Consent | Kakan Regal Healthcare

What we collect

Contact details you provide (name, phone, email, address) when you inquire, schedule a tour, or submit an intake form.
Health information necessary to plan and deliver care — diagnoses, medications, physician contacts, insurance/Medicaid waiver details, and care preferences.
Records generated during residency, including nursing notes, medication administration records, and incident reports required by Indiana law.

How we use your information

To coordinate admission, care planning, and day-to-day support for the resident.
To communicate with families, guardians, physicians, pharmacies, and case managers involved in the resident's care.
To meet legal, licensing, and Medicaid documentation requirements in the State of Indiana.

HIPAA & confidentiality

Kakan Regal Healthcare treats all Protected Health Information (PHI) in alignment with HIPAA standards.
Access to resident information is limited to authorized care staff and, where applicable, the resident's legally authorized representatives.
We never sell personal or health information.

When we share information

With treating physicians, hospitals, pharmacies, and licensed home-health providers involved in the resident's care.
With Medicaid, waiver case managers, and state regulators as required by program rules and Indiana law.
In an emergency, with first responders and hospital staff to protect the resident's life and safety.

Your rights

Request a copy of the resident's records maintained by Kakan Regal.
Request corrections to information you believe is inaccurate.
Revoke or update consent for specific disclosures at any time (in writing).
File a privacy concern with our administrator without fear of retaliation.

Website & cookies

This website uses only the minimum cookies required to function. We do not run behavioral advertising.
Form submissions are used only to respond to your inquiry and are not shared with third-party marketers.

How we protect information

Paper records are stored in locked cabinets within a locked office at our group home.
Digital records are stored in access-controlled systems with staff authentication and audit trails.
Staff receive annual privacy and HIPAA-awareness training.

Informed consent

What you're agreeing to

Before admission, the resident (or their legally authorized representative) will review and sign a Consent for Care packet that covers:

Consent to receive personal care, medication administration, and nursing services as outlined in the care plan.
Authorization to communicate with treating physicians, pharmacies, and case managers.
Consent to use of emergency medical services when a registered nurse determines it is needed.
Photography or media consent — always optional, and never required for admission.

Consent may be modified or withdrawn at any time by contacting our Privacy Officer in writing. Withdrawing certain consents may affect our ability to provide specific services.

Contact our Privacy Officer

Questions, requests, or concerns about privacy? We respond to every inquiry within two business days.

Phone: (317) 555-0142

Email: privacy@kakanregal.com

Mail: Privacy Officer, Kakan Regal Healthcare, 8555 N. River Rd., Suite 210, Indianapolis, IN 46240

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Your family's information, handled with care.