For non-life-threatening but urgent concerns about a resident, use the numbers below. A registered nurse is on site at Kakan Regal 24/7.
Chest pain, breathing difficulty, seizure lasting more than 5 minutes, severe injury, loss of consciousness, or suspected stroke.
After-hours nurse response for urgent changes in condition, falls, medication concerns, or family emergencies.
General questions, admissions, family updates, scheduling, and non-urgent care coordination during business hours.
Free, confidential 24/7 mental-health crisis support. Call or text 988 from anywhere in the U.S.
Suspected poisoning, medication overdose, or exposure to a harmful substance. Available 24/7.
Indianapolis Metropolitan Police Department for non-urgent safety concerns or reports.
Make sure the resident is in a safe position — do not move them if a serious injury is suspected.
Note the time symptoms began and any recent medications, meals, or activities.
Have the resident's full name, date of birth, and a list of current medications ready.
Stay on the line with the dispatcher and follow their instructions.
Call our 24/7 emergency line so our on-site nurse can coordinate with responders.
8555 N. River Rd., Suite 210, Indianapolis, IN 46240
7150 Clearvista Dr., Indianapolis, IN 46256 · Emergency room open 24 hours.